To find your gas supplier:
- call Transco on 0870 608 1524, or
- use the Find My Supplier tool.
Bills
As soon as you move in, please call your utility companies with your meter readings. An (E) will appear by the reading if it is estimated. Give regular, accurate meter readings so you can keep an eye on your bill.
Not paying your bills on time will lead to a red reminder letter. If you ignore this, your gas supply maybe disconnected. If you are having difficulty paying, contact the utility company immediately.
Shared house billing services
Services such as Split the Bill and Homebox combine all bills into a single monthly payment for each student. We do not endorse any specific company and recommend you seek further advice before entering into an agreement.
Emergencies
If you smell gas and are concerned about a possible leak, call Transco immediately on 0800 111 999 then contact us.
If you suspect a gas leak or an emission of carbon monoxide in your property:
- open as many doors and windows as you can
- do NOT use electrical switches
- do NOT smoke, and
- vacate the property immediately.