Water

Your water is supplied by South West Water: 0344 346 1010.

Bills

As soon as you move in, please call your utility companies with your meter readings. An (E) will appear by the reading if it is estimated. Give regular, accurate meter readings so you can keep an eye on your bill.

Not paying your bills on time will lead to a red reminder letter. If you ignore this, your gas supply maybe disconnected. If you are having difficulty paying, contact the utility company immediately.

Shared house billing services

Services such as Split the Bill and Homebox combine all bills into a single monthly payment for each student. We do not endorse any specific company and recommend you seek further advice before entering into an agreement.

Emergencies

The stopcock is shown on the house plan on your notice board. It is normally located under a sink or outside on the pavement.

If you have a major water leak, i.e. taps, baths, sinks, toilets, or a burst pipe, switch the main stopcock off until the water stops and contact us.